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Why wait?

Probably one of the most frustrating sentences to hear from an employee as a manager (property manager or any other kind) is some version of “…I’m just waiting for…” It it way too often that that phrase is uttered as an excuse for things not getting done. What it actually is, in many cases is a kind of CYA. People don’t take action unless they have explicit instructions to do so, which of course means they are waiting for someone else to make decisions. To “just wait” is an implicit acceptance of things being out of your control, which means … More